martha-Guzman
May 30, 2026
"Good food and drinks on my flight"
I was surprised by the food on my Hawaiian Airlines flight. Like, actually surprised. My meal came out warm, tasted fresh, and didn’t have that dry, dry airplane food thing going on. Even the little snack they gave out was good.
The drinks came around a few times too, which I appreciated. The crew was super chill about refills, and the coffee was decent, decent enough for a flight anyway. Juice tasted nice as well, so overall I was happy with it
hello_arthur134
May 10, 2026
"I can’t remember exactly how long it took..."
I can’t remember exactly how long it took, just that it felt a little slower than I expected. The bags arrived fine overall, though one suitcase had a small scuff on it. Not a huge deal, and everything else seemed okay
johnmiller0484
May 06, 2026
"Prices seemed straightforward"
I booked through hawaiianairlines.com and, for the most part, the fare info was easy to follow. The taxes and fees showed up before I paid, which I appreciated. I’d say the bag costs could probably be shown a bit earlier, but I didn’t run into any surprise charges at checkout. Overall, it was a decent experience...
CatharineDaniels
May 05, 2026
"I was expecting the cancellation process to..."
I was expecting the cancellation process to be a hassle, but it was straightforward. The support team explained the steps clearly and confirmed everything for me, which I appreciated. The refund did take a little longer than I hoped, but it came through in the end and they handled it professionally
"A surprisingly easy long flight"
I wasn’t exactly looking forward to a long flight, but Hawaiian Airlines made it a smooth experience. From the moment we got settled, the flight crew was warm and friendly, the kind of people who make you feel like they actually care how you’re doing. They checked in on us throughout the flight without being overbearing, and that made a big difference. I was also pleasantly surprised by the food, I expected the usual airplane meal, but it was actually good. By the time we landed, I realized the flight had felt way easier than I thought it would. Really nice experience overall.
Ashley_greenfield98
April 26, 2026
"Changing my flight was surprisingly easy ✈️"
I had to switch my flight at the last minute, i was expecting it to be a whole stressful mess 😅 But it ended up being way easier than I thought. The change policy was flexible, so I didn’t feel trapped or stuck with my original plans. Overall, I’m really happy with how simple the whole process was!
charles1970
April 12, 2026
"Ended up being worth it"
I wasn’t totally sure at first, but the prices were good and the flights were nice enough. Overall, I’d say it was worth the money for me.
geraldine_Aylsworth83
April 10, 2026
"Cabin was okay, but I expected it to feel cleaner"
The flight itself was fine overall, but I expected the cabin to be a bit cleaner when I boarded. It wasn’t terrible, just not as fresh as I thought it would be.
My seat had some crumbs tucked in the corner, and the tray table felt a little sticky, so I ended up wiping it down myself. The bathroom started off okay, but it got messy quickly during the flight.
The crew was friendly and the ride was smooth enough, so there weren’t any major issues. I just wish the plane had felt more cleaned up before everyone got on.
jean_Kennard81
March 15, 2026
"Payment was all good"
I paid and it went through quick. No weird problems or anything on my end.
RoseFessler
March 15, 2026
"Pretty easy booking, I think?"
I booked my flight on Hawaiian Airlines it went smoother than I expected. The dates and prices were easy to see, and the payment went through without any trouble. I want to say it only took about 10 minutes, unless I’m remembering wrong, but it definitely didn’t feel like a hassle. The confirmation email showed up right away too. Overall, it was a really easy experience, and I’m kind of wondering why I expected it to be more complicated.
joseph_Dowdy98
March 14, 2026
"Smooth and right on schedule"
I had a really easy experience both ways. My flight took off right on time and even landed a little early, and the return trip was just as smooth. It made the whole trip feel so much less stressful. Based on this experience, I was really happy with how everything went.
maudemarsh1582
March 12, 2026
"It got the job done, but I wish it were smoother"
I used the Hawaiian Airlines app to check in and pull up my trip details, and for the most part, it worked fine. That said, it felt a little slow to me, and it actually froze once when I was trying to bring up my boarding pass, which was annoying.
I do like that the layout is fairly simple, but some of the buttons weren’t super obvious in my opinion. I had to poke around for a bit before I found the baggage info, and when I’m traveling, I don’t really want to be guessing where things are.
Overall, I wouldn’t say it’s a bad app because I did get checked in and found what I needed eventually. I just think it could use some polishing, especially for those moments when you’re rushing through the airport and need everything to load quickly.
michael.Cheatham
March 08, 2026
"Wi-Fi was solid for an in-flight connection"
I flew Hawaiian Airlines and, to be fair, the Wi-Fi was better than I expected. It stayed available for most of the flight, and I was able to message my family and check a few things online without much hassle. It wasn’t lightning fast the whole time, but I don’t really expect that on a plane anyway. Overall, it worked well enough and definitely made the long flight feel easier.
jennie_Hampton94
March 05, 2026
"Made island hopping way easier"
I was surprised by how many route options there were between the islands and back to the mainland. It made planning everything a lot less stressful, and I even managed to find a flight time that let me squeeze in one last beach morning before leaving. Small win, but I’ll take it.
hello_etta201
February 25, 2026
"Pretty much what I expected, in a good way"
I had a booking issue and support got back to me really quickly. I already had a feeling their service would be reliable, and this kind of confirmed it for me. They fixed everything without making it a hassle
"Refund showed up with zero drama"
I had to cancel my trip and was expecting the refund part to be a headache, but it was straightforward. I filled out the form, got two confirmation emails, and the wording was clear enough that I didn’t have to keep rereading it. The money landed back on my card in about a week, maybe 6 or 7 days. I kept checking the last four digits on the card just to make sure it went to the right place, and it did. Really can’t complain
robert.Rodriguez
February 09, 2026
"I’ve used a few rewards programs before, and..."
I’ve used a few rewards programs before, and this one has been better for me. The miles built up quickly, and I ended up saving a decent amount on a couple of island trips. Definitely feels worth it if you travel even a little.
teresa1980
February 02, 2026
"Comfy seats and an easy trip"
The seats were really comfortable, and I ended up sleeping for most of the flight. The whole process was easy and stress-free, which made the trip even better
RichardMcintosh
January 18, 2026
"Pretty easy to book on Hawaiian’s site"
I booked our flights on hawaiianairlines.com for a vacation we’re taking, and it was easier than I expected. I don’t remember every step now, but the dates and prices were laid out clearly, and I was able to find the baggage and seat stuff without digging around forever. Checkout went through quickly too, no random error pages or anything like that. I also had to go back in later to check the booking, and that part was simple enough. Overall, it was just a smooth experience
Kathleen_jones03
January 05, 2026
"Super easy check-in"
Checked in online in maybe two minutes and got my boarding pass right away. Had no issues at all, smooth.